Pacific Auto Body
Auto body shop · Seattle
2400 Airport Wy S, Seattle, WA 98134
About
Located at 2400 Airport Wy S in Seattle, Pacific Auto Body serves as a local destination for vehicle collision repair and bodywork. The shop has established a reputation for handling complex repairs on modern vehicles, including electric models from brands like Tesla and Lucid, as well as luxury imports. With a focus on structural integrity and paint matching, the team works to restore vehicles to their pre-accident condition, often coordinating directly with insurance providers to manage the claims process. The experience at Pacific Auto Body is characterized by a high level of technical expertise, though the process can be influenced by external factors such as parts availability and insurance approval timelines. While many clients appreciate the shop’s commitment to quality and the professionalism of staff members like Nick, Matt, and Johanna, others have noted that communication can occasionally be inconsistent during longer repair cycles. Despite these challenges, the shop remains a frequent choice for Seattle drivers seeking specialized care for their vehicles, holding a 4.4 out of 5-star rating based on 275 Google reviews. Whether navigating a significant insurance claim or addressing minor cosmetic damage, the team at Pacific Auto Body aims to provide thorough, detail-oriented service to get local drivers back on the road.
Reviews Pacific Auto Body
Pacific Auto Body receives polarized feedback, with many customers praising their high-quality repair work and helpful staff, while others report significant frustrations regarding long wait times and poor communication. While some clients experience seamless insurance coordination and professional service, others cite unresolved issues, incomplete repairs, and difficulty obtaining status updates.
Strengths
- Helpful and communicative staff
- Effective insurance claim coordination
- High-quality repair results
Weaknesses
- Extended repair wait times
- Inconsistent follow-up and communication
- Incomplete or overlooked repair details
Best for
Owners of Tesla, BMW, and Lucid vehicles seeking a certified collision specialist who can navigate complex insurance claims.
Opening hours
- Friday
- 7:30 AM–5:30 PM
- Monday
- 7:30 AM–5:30 PM
- Sunday
- Closed
- Tuesday
- 7:30 AM–5:30 PM
- Saturday
- Closed
- Thursday
- 7:30 AM–5:30 PM
- Wednesday
- 7:30 AM–5:30 PM
Contact
- 2400 Airport Wy S, Seattle, WA 98134
- (206) 682-1005
- www.pacificautobody.net