Business listingSeattle
Auto body shop

Ballard Collision CARSTAR

Auto body shop · Seattle

4.6544 reviews

1553 NW Leary Wy, Seattle, WA 98107

Ballard Collision CARSTAR

About

Located at 1553 NW Leary Way in the heart of Seattle, Ballard Collision CARSTAR provides auto body repair services to the local community. The shop handles a variety of collision-related needs, ranging from paint work and dent removal to the replacement of damaged vehicle components. With a Google rating of 4.6 out of 5 based on over 500 reviews, the facility serves as a destination for drivers seeking to restore their vehicles following accidents or incidents of vandalism. The customer experience at this location appears to be notably varied. Many clients report high levels of satisfaction, frequently highlighting professional communication, friendly staff members, and efficient repair timelines that occasionally beat initial estimates. These patrons often praise the quality of the bodywork and the shop's ability to return vehicles in clean, well-maintained condition. Conversely, other customers have expressed significant frustration regarding inconsistent communication, delays in the repair process, and concerns over the thoroughness of the workmanship. While some visitors find the team helpful and reassuring during stressful situations, others have reported challenges with administrative follow-through and the final state of their vehicle repairs.

Reviews Ballard Collision CARSTAR

Customer experiences at this shop are polarized, with many praising the high-quality body work and proactive communication, while others report significant issues with administrative follow-through and vehicle security. While most customers report timely repairs and friendly interactions, a subset of reviewers encountered serious lapses in service and accountability.

Strengths

  • High quality body work
  • Proactive repair status updates
  • Completing repairs ahead of schedule
  • Friendly and helpful staff

Weaknesses

  • Poor communication and responsiveness
  • Inaccurate repair timelines
  • Unresolved billing and payment issues
  • Lack of vehicle security

Best for

Customers seeking high-quality collision repair who prioritize frequent status updates and efficient turnaround times.

Opening hours

Friday
8 AM–5 PM
Monday
8 AM–5 PM
Sunday
Closed
Tuesday
8 AM–5 PM
Saturday
Closed
Thursday
8 AM–5 PM
Wednesday
8 AM–5 PM

Contact

Ballard Collision CARSTARSeattleAuto body shop